FAQ
We ship worldwide via DDP (Delivered Duty Paid), FOB (Free On Board), and Express (DHL, FedEx, UPS). If you need an alternative shipping method, please contact us directly for a customized solution.
DDP (Delivered Duty Paid) – Door-to-door delivery with duties & taxes included.
FOB (Free On Board) – You handle shipping & customs after goods leave our factory.
Express Shipping – Fast delivery via DHL, FedEx, or UPS (DDU or DDP available).
Custom Solutions – Need sea freight, rail, or special handling? Contact us!
Express: 5–7 business days (varies by destination).
Air Freight: 10–14 days.
Sea Freight: 20–55 days (depending on port).
DDP Shipping: Depends on customs clearance (usually +2–5 days).
Yes, for DDP shipments – We manage all customs paperwork, duties, and taxes.
No, for FOB shipments – Buyer arranges customs clearance.
Yes! You’ll receive a tracking number once shipped.
Some products (e.g., ballistic armor, batteries, etc.) may face restrictions. Contact us before ordering for compliance checks.
Costs depend on:
✔ Weight & dimensions
✔ Shipping method (DDP, FOB, Express)
✔ Destination country’s duties/taxes
Yes, but contact us ASAP—once shipped, changes may not be possible.
We assist with tracking and resolving customs issues for DDP shipments. For FOB, the buyer must handle clearance.
Yes! Contact us for negotiated rates on large orders.